frequently asked questions

general│before you visit│experiences│memberships│packages│the studio│app│policies

general

  • xhāl is located at 1636 Spoke Street Unit 1A OKC, OK 73108 in The Wheeler District.

    For your convenience, street parking is available nearby, along with additional parking in the lot at Wheeler St. & SW 17th St., across from Clarity Coffee.

    • Monday

      • 9:00am - Therapeutic Yoga

      • 10:15am - Stretch

      • 4:30pm - Vinyasa

      • 6pm - Meditation & Sound

    • Tuesday

      • 9:00am - Mat Pilates

      • 10:15am - Power Flow

      • 4:30pm - Vinyasa

      • 6pm - Therapeutic

    • Wednesday

      • 9:00am - Restorative

      • 10:15am - Slow Flow

      • 4:30pm - Peak Pose Vinyasa

      • 6pm - Vinyasa

    • Thursday

      • 9:00am - Mat Pilates

      • 10:15am - Power Flow

      • 4:30pm - Vinyasa

      • 6pm - Restorative

    • Friday

      • 9:00am - Therapeutic

      • 12:00pm - Vinyasa

      • 4:30pm - Meditation & Sound

    • Saturday 

      • 10:15-11:45am Movement & Sound

  • You can reserve experiences by downloading the free “experience xhāl” app via iPhone or Android. If you do not have an Arketa account, then simply create an account using the instructions below:

    1. Download the free “experience xhāl” app via iPhone or Android.

    2. Click “Continue with Email” when prompted

    3. Click “Sign Up” in the top right corner of the login page

    4. Enter your first/last name, email, and preferred password. Then click “Create Account”

    5. If you are not automatically logged in, then you may be redirected to the login page where you enter the email and password you just setup. Then click “Login”

  • Drop-In

    • Drop-in: First Experience — $10

    • Drop-In Experience — $20

    Packages

    • 5-Pack Experiences — $95

    • 10-Pack Experiences — $175

    • 20-Pack Experiences — $320

    Unlimited Memberships

    • 1 month + autopay — $149

    • 30 days — $189

    • 3 month — $420

    • 6 month — $780

    • Yearly Legacy + price lock — $1,299

  • We encourage you to bring a mat and water bottle.

    Complimentary Props Include:

    • cork blocks

    • blankets

    • bolsters

    • myofascial balls

    • pilates rings

    • pilates balls

  • We invite you to bring your own yoga mat whenever possible. If needed, a complimentary studio mat is available for your practice, and premium mat rentals are offered for an elevated experience.

    Complimentary Props Include:

    • cork blocks

    • blankets

    • bolsters

    • myofascial balls

    • pilates rings

    • pilates balls

  • Our space is intentionally curated for 10 guests to create a more personalized experience.

  • We recommend wearing whatever helps you feel most at ease and supported throughout your experience.

    Upon arrival, we invite you to leave your shoes in the designated shoe caddy. Keeping our experiences shoe-free helps preserve the calm, clean atmosphere of the studio.

before you visit

  • We encourage you to bring a mat and water bottle. We provide complimentary props including cork blocks, blankets, bolsters, pilates rings, and pilates balls.

  • We invite you to bring your own yoga mat whenever possible. If needed, a complimentary studio mat is available for your practice, and premium mat rentals are offered for an elevated experience.

  • We provide complimentary props including:

    • cork blocks

    • blankets

    • bolsters

    • myofascial balls

    • pilates rings

    • pilates balls

    We invite you to bring your own yoga mat whenever possible. If needed, a complimentary studio mat is available for your practice, and premium mat rentals are offered for an elevated experience.

  • We recommend wearing whatever helps you feel most at ease and supported throughout your experience.

    Upon arrival, we invite you to leave your shoes in the designated shoe caddy. Keeping our experiences shoe-free helps preserve the calm, clean atmosphere of the studio.

  • We invite you to arrive 5–10 minutes early to ease into your experience.

  • Please note that our doors lock promptly at the scheduled start time. This helps preserve a calm and safe atmosphere in the studio.

  • To help preserve a calm, uncluttered studio environment, we invite you to leave your shoes in the designated shoe caddy and place your purse or bag beneath the entry bench. A complimentary key catch is available for smaller personal items during your experience.

  • We invite you to disconnect upon arrival by silencing and stowing your phone for the duration of your experience. This allows us to preserve a calm, present environment for all guests.

experiences

    • Monday

      • 9:00am - Therapeutic Yoga

      • 10:15am - Stretch

      • 4:30pm - Vinyasa

      • 6pm - Meditation & Sound

    • Tuesday

      • 9:00am - Mat Pilates

      • 10:15am - Power Flow

      • 4:30pm - Vinyasa

      • 6pm - Therapeutic

    • Wednesday

      • 9:00am - Restorative

      • 10:15am - Slow Flow

      • 4:30pm - Peak Pose Vinyasa

      • 6pm - Vinyasa

    • Thursday

      • 9:00am - Mat Pilates

      • 10:15am - Power Flow

      • 4:30pm - Vinyasa

      • 6pm - Restorative

    • Friday

      • 9:00am - Therapeutic

      • 12:00pm - Vinyasa

      • 4:30pm - Meditation & Sound

    • Saturday 

      • 10:15-11:45am Movement & Sound

  • Most of our regularly scheduled weekly offerings are 60-minute experiences. We offer a 45-minute Meditation & Sound experience on Mondays and Fridays.

  • We offer a range of experiences to meet your personal needs and preferences. Vinyasa and Power Flow experiences offer movement. While Restorative, Therapeutic, and Meditation offer minimal movement and stillness.

  • Our space is intentionally maintained at a comfortable temperature of approximately 75°F to support a balanced and enjoyable experience.

  • Options are offered to honor your personal needs and preferences. We encourage you to listen to your body and embrace the options that feel aligned for you.

  • We encourage guests to remain for the entire experience to preserve a calm and uninterrupted space for everyone. If an emergency requires you to leave early, we ask that you do so quietly and with consideration for those continuing their experience.

memberships & packages

  • Drop-In

    • Drop-in: First Experience — $10

    • Drop-In Experience — $20

    Packages

    • 5-Pack Experiences — $95

    • 10-Pack Experiences — $175

    • 20-Pack Experiences — $320

    Unlimited Memberships

    • 1 month + autopay — $149

    • 30 days — $189

    • 3 month — $420

    • 6 month — $780

    • Yearly Legacy + price lock — $1,299

  • Memberships include unlimited access to our regularly scheduled weekly offerings, virtual classes, and/or on-demand content offered by xhāl during the active membership period. Members also enjoy exclusive member invitations and thoughtfully curated savings.

  • Packages offer a discount per experience and include a set number of experiences that may be reserved for any of our regularly scheduled weekly offerings. Package details, including expiration dates and terms of use, are outlined within the Terms & Conditions associated with each package.

  • Yes, unlimited memberships will automatically renew and be charged monthly to the payment method on file until cancelled in accordance with these Terms & Conditions.

  • Please refer to our Cancellation Policy below:

    • Cancellation requests must be submitted in writing to info@experiencexhal.com at least thirty (30) days prior to the next billing date.

    • Cancellation requests become effective thirty (30) days after written notice is received by xhāl.

    • The Client remains responsible for any charges incurred during the 30-day notice period.

    • No refunds or prorated credits will be issued for partial billing periods or unused membership time.

  • Memberships and class packages are reserved exclusively for the purchasing guest and are non-transferable. If you'd like to share an experience, gift cards are available for purchase.

  • To share the gift of xhāl, purchase a gift card through our website. Gift cards may be redeemed toward memberships, packages, and/or drop-in experiences.

the studio

  • xhāl is located at 1636 Spoke Street Unit 1A OKC, OK 73108 in The Wheeler District.

  • For your convenience, street parking is available nearby, along with additional parking in the lot at Wheeler St. & SW 17th St., across from Clarity Coffee.

  • While we do not offer showers or locker rooms, a private bathroom is available for changing before or after your experience.

  • A private bathroom is available for changing before or after your experience.

  • We invite you to refill your bottle(s) with our complimentary filtered water.

account & app

  • Please follow the instructions below:

    1. Download the free “experience xhāl” app via iPhone or Android

    2. Click “Continue with Email”

    3. Click “Sign Up” (in the top right corner of the login page)

    4. Enter your first/last name, email, and preferred password. Then click “Create Account”

    5. If you are not automatically logged in, then you may be redirected to the login page where you enter the email and password you just setup. Then click “Login”

  • You can reserve experiences by downloading the free “experience xhāl” app via iPhone or Android. If you do not have an Arketa account, then simply create an account using the instructions below:

    1. Download the free “experience xhāl” app via iPhone or Android.

    2. Click “Continue with Email” when prompted

    3. Click “Sign Up” in the top right corner of the login page

    4. Enter your first/last name, email, and preferred password. Then click “Create Account”

    5. If you are not automatically logged in, then you may be redirected to the login page where you enter the email and password you just setup. Then click “Login”

  • Please follow the instructions below to update your payment method associated with your account:

    1. Log in to your account via the “experience xhāl” app. Click to download via iPhone or Android.

    2. Click “Account” (from the bottom menu bar)

    3. Click “Payment Methods”

    4. Click “Add Payment Method” and enter your card or bank details

    5. Click “Set Up”

  • Please follow the instructions below to reset your password.

    1. Open the “experience xhāl” app. Click to download via iPhone or Android.

    2. Click “Continue with Email”

    3. Click “Forgot Password”

    4. Login to the email associated with your Arketa/xhāl account.

    5. Look for an email with the subject line: “"Password reset for xhāl” and from arketa-noreply@arketa.co

    6. Follow the steps listed in the email to reset your password

    7. Use the new password to login to the “experience xhāl” app

  • Every Sunday at 12:00pm CST our weekly schedule is released and reservations open for the upcoming week's experiences.

    Our space is intentionally curated for 10 guests to create a more personalized experience. Reservations are offered on a first-come, first-served basis. You can reserve multiple experiences if available. If your preferred experience is full, you're welcome to join the waitlist and will be notified if a space becomes available.

  • If your preferred experience is full, you're welcome to join the waitlist. Should a space become available, you'll be notified and invited to reserve your spot according to your position on the waitlist.

policies

  • If you need to cancel your reservation, please do so at least 3 hours before class begins to receive a full refund or have your experience credit returned to your account.

    For cancellations made within 3 hours of experience start time, the following policies apply:

    • Drop-In: The experience is non-refundable and the credit will be forfeited.

    • Experience Packages: One credit will be deducted from your package.

    • Unlimited Memberships: A $10 late cancellation fee will apply.

    Thank you for respecting the energy, preparation, and space curated for each experience.

  • Should a space become available, you'll be notified and invited to reserve your spot according to your position on the waitlist.

  • Our regularly scheduled weekly offerings are thoughtfully designed to provide a calm, uninterrupted environment for every guest. To preserve this experience, participation is reserved for guests 18 and older. We look forward to welcoming younger guests through our thoughtfully curated experiences for kids.

  • We recommend consulting with your healthcare provider before attending experiences and informing your instructor prior to the start of your experience so appropriate options can be offered. As every pregnancy is unique, we encourage you to listen to your body and practice at your own pace.